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Recently, Colt Technology Services, a leading international IT- and telecoms-services company, confronted two crucial challenges: (1) enabling employees to work remotely and (2) reducing costly desktop and laptop replacements.
According to Colt, �We wanted to break the paradigm of a traditional and costly three-year laptop and desktop refresh project. We wanted to release our employees from their reliance on internal IT, and give them the freedom to use any device from any location to access corporate applications.�
Their solution: VMware Horizon with View.
View offers an effective, efficient virtual-desktop solution for enterprises worldwide. At its core, View brings enhanced mobility, security, and productivity to end users everywhere, together with significant financial savings and simplified management to IT organizations of all sizes.
For proof, check out VMware Horizon with View Reference Implementation Case Study for European IT and Network Services Provider, a new technical white paper from VMware. This paper takes a deep dive into the Colt View deployment, with 5,000 end users, multiple data centers, and a network of 62 sites in more than 20 countries. In addition, the paper looks at the considerable business benefits of such a virtual desktop implementation.
But before we get into the details, meet the customer behind our reference implementation case study, Colt Technology Services, and learn exactly what a reference implementation case study is.
Colt Technology Services offers a platform of information-delivery solutions in network, voice, data center, and IT services for major organizations, mid-sized businesses, and network operators. The Colt network spans 22 European countries and 20 data centers, with an expanding presence in the US, Asia, and Africa.
According to a Colt representative:
The Roadmap for development of View, the alignment of VMware as a strategic partner to Colt, and the willingness to provide resources to help adopt the technology, told us that going with VMware was definitely the right decision.
A reference implementation case study gives a detailed description of a real-world project�s approach, architecture, and business benefits, and provides lessons learned during the deployment. The VMware Horizon with View Reference Implementation Case Study for European IT and Network Services Provider is designed to help IT architects, consultants, and administrators who are considering a View deployment or who are involved in the early phases of deploying View.
The newly released VMware Horizon with View Reference Implementation Case Study for European IT and Network Services Provider includes
In addition, the paper includes interesting sections on Lessons Learned, Technical Challenges, and Business Drivers.
Figure 1: Project Overview Timeline
The most enlightening section, however, is Business Benefits, which includes the following positive outcomes:
According to one happy Colt employee:
It�s better than working over VPN with my old laptop, and I don�t have to carry my Colt laptop bag to and from my home and office each day. I can work on a document in the office, go home, and work on the same session on my Mac seamlessly.
To illustrate just how effective the solution has been for Colt, Colt now uses this same architecture as the basis for their Workspace-as-a-Service offering. This means Colt customers can now realize the business benefits offered by Horizon with View by employing this new service from Colt. To find out more, see the Colt Workspace-as-a-Service solution.
For more on VMware Horizon with View, look at the View product page on VMware.com.
By Erik Frieberg, VP of Marketing, End-User Computing, VMware
Microsoft Windows has dominated enterprise desktops for close to three decades but it appears its reign is coming to an end. As BYOPC and BYOD continue to transform the enterprise, Macs have become a popular and preferred option compared to Windows PCs. However, complex questions and challenges have risen around the support of these two very different platforms.
Since business computing has very unique requirements with legacy Windows desktop infrastructure and application ecosystem, we decided to dig a little deeper to try and understand what IT administrators think about the growing heterogeneous environment.
As a result, VMware commissioned a survey of 376 IT professionals conducted by Dimensional Research to assess the current state of enterprise desktops and created a report titled �The Apple Enterprise Invasion.� We are releasing the results for the first time today and they clearly show that Windows is losing its grip on the enterprise.
End-User Preferences
Perhaps the biggest takeaway from the results is that Windows is no longer the platform of choice in the enterprise with users overwhelmingly preferring Macs. User preference is the top reason given by IT administrators as to why their organization supports Macs with 73 percent of IT administrators identifying it as the main driver.
As a result, it should come as no surprise that the study found that 66 percent of businesses are already using Macs in the workplace today. But as we all know, end-users will work around corporate IT if they don�t get their way but the study found that a large majority of companies – more than 70 percent – officially support Macs as a corporate endpoint.
In addition, Windows PCs clearly have a perception problem with the top three justifications from employees for wanting a Mac being:
While employees clearly prefer Macs, there are challenges from an IT perspective that Macs must overcome before they can replace Windows PCs in the enterprise.
IT Perspectives
Although end-users think Macs are easier to use, IT administrators have a different perspective with 75 percent who feel that Macs are not easier to support than Windows PCs. And contrary to popular opinion, 75 percent of IT administrators said that Macs do not offer increased security advantages.
Adding to the challenge, many critical business applications cannot run on Macs today because they were designed for Windows. In fact, 64 percent of IT administrators indicated that none or only some of their enterprise applications run on Macs today.
When considering Macs for use in the enterprise, the top capabilities that are most valuable to IT administrators are all related to productivity and security:
As you can see, supporting a new OS platform is not as easy as one might think. Application support and compatibility issues are not things that end-users think about but they are critical for IT departments to fully assess and consider.
Bridging the Gap
Fortunately, virtual desktops can serve as a helpful tool to bridge the gap between two disparate operating systems and it�s not just VMware claiming this. The survey found that 89 percent of IT professionals stated that it would be valuable to have a virtual desktop that can run Windows on a Mac and 91 percent of respondents valued the ability to run the same virtual desktop on multiple platforms such as Windows, Mac and Linux.
Virtual desktops allow organizations to standardize on the Windows platform and support legacy business critical applications without any interruption to business while still giving employees the option to select the computer of their choice.
For companies, the choice is very clear – they need to respond to end-user demand for Macs in the enterprise or they will find it difficult to recruit and retain the best talent on the market. They also need to provide IT administrators the tools to support a heterogeneous desktop environment otherwise there will be disruption to the business. Virtual desktops such as Fusion Professional can be a tremendous help for companies in this situation.
By Dean Flaming, Sr. Technical Marketing Manager – Technical Enablement, End-User Computing, VMware
On behalf of the many folks who helped make this happen, I am proud to announce the release of the Horizon 6 with View Introduction Hands On Lab! This lab is a guided tour of Horizon 6 with View specifically focusing on the new features.
This Horizon 6 with View lab is designed to demonstrate and introduce you to the new Horizon 6 features, starting with the ease of installation and configuration of View, RDS-hosted application setup and configuration, RDS-hosted desktop setup and configuration, and Cloud Pod Architecture configurations, including some scenarios.
We designed and built this fully functional, self-contained lab within our VMware Hands On Labs environment, where not only is every lab isolated from other labs, but also all are delivered via our VMware OneCloud enterprise architecture and accessible from around the world. For those readers who have attended VMworld, you will be familiar with this environment because this is the same environment used to deliver Hands On Labs for the VMware major worldwide events.
Attendees are allotted four hours for lab completion, but we expect many will be able to complete the lab in a shorter time span.
This lab contains eight top-level virtual machines; one ControlCenter where you drive the lab; one vPod router; a virtual OpenFiler appliance; a vCenter Server virtual appliance, and four virtual ESXi hosts which host additional nested virtual machines for use in completing the lab exercises.
ControlCenter– ControlCenter is the virtual machine where you drive the lab and run the lab exercises. This system also runs the following services for the lab environment:
vCenter appliance – The VMware vCenter Server virtual appliance provides the central management and control for the nested vSphere servers.
vCenter Servers – The four VMware vSphere servers work in a clustered configuration and report in to the vCenter Server virtual appliance to run the nested virtual machines needed for this lab to function properly.
OpenFiler appliance – The OpenFiler appliance provides virtual storage to the virtual vSphere servers in order for them to be able to host the nested virtual machines.
vPod Router appliance – The router appliance is a custom-built appliance for our VMware Hands On Labs and other lab environments to route network traffic appropriately, both internal to the vPods as well as externally, when virtually wired for external access.
Nested virtual machines – The virtual machines nested within this vPod architecture are:
The lab takes you through three main modules.
View Install and Configure Module– This module is a prerequisite for both of the other two modules. It walks you through the installation and configuration of a connection server, the installation of the agent on a VDI desktop, and the installation and configuration of the client software on the endpoint.
View App Remoting Configuration– The application remoting module walks you through the initial configuration of Remote Desktop Services within a Microsoft Windows server in order to understand exactly what is needed for Horizon 6 with View application remoting. After you have completed the Remote Desktop Services configuration, this module walks you through installation and configuration of the Horizon 6 agent on the RDS hosts and the configuration and validation of RDS application pools and RDS desktop pools.
Cloud Pod Architecture– This module walks you through the installation, configuration, and validation of the global namespace features of View.
Many of you may not be aware how easy it is to navigate within the Hands On Labs with some of the various tools and functions available for listing lab topics and rearranging the interface.
Arranging the Console – To move the console around on the screen, you can find a control bar on the upper right side of the Web display. This allows you to use a full-screen display, dock the screen to the right or left side of the browser window, refresh the screen in case of latency, or toggle the screen between floating and docked.
Arranging the Lab Manual/Instructions– In addition to moving the console, you can also move, dock, undock, open the Table of Contents to jump to a specific section, or even split-screen the lab manual between your computer screen and your tablet of choice.
Sending Text to Console– You can also send text from your localsystem to the ControlCenter console by use of the Send Text option beneath the Console display. Just click the SEND TEXT button and the “Send text to console” window appears. Type or paste in what you wish to send to the ControlCenter console and click the SEND button.
To access this lab directly, visit the Lab Registration Form to get started!
We are excited to bring you this lab—the first lab released in 2014 and the first to be released in conjunction with a VMware product release! Moving forward, this lab will be updated for VMworld to include other modules such as Virtual SAN integration, troubleshooting, and much more!
For more information on VMware Hands On Labs, visit hol.vmware.com and sign up!
By Dean Flaming, Sr. Technical Marketing Manager – Technical Enablement, End-User Computing, VMware
On behalf of the many folks who helped make this happen, I am proud to announce the release of the Horizon 6 with View Introduction Hands On Lab! This lab is a guided tour of Horizon 6 with View specifically focusing on the new features.
This Horizon 6 with View lab is designed to demonstrate and introduce you to the new Horizon 6 features, starting with the ease of installation and configuration of View, RDS-hosted application setup and configuration, RDS-hosted desktop setup and configuration, and Cloud Pod Architecture configurations, including some scenarios.
We designed and built this fully functional, self-contained lab within our VMware Hands On Labs environment, where not only is every lab isolated from other labs, but also all are delivered via our VMware OneCloud enterprise architecture and accessible from around the world. For those readers who have attended VMworld, you will be familiar with this environment because this is the same environment used to deliver Hands On Labs for the VMware major worldwide events.
Attendees are allotted four hours for lab completion, but we expect many will be able to complete the lab in a shorter time span.
This lab contains eight top-level virtual machines; one ControlCenter where you drive the lab; one vPod router; a virtual OpenFiler appliance; a vCenter Server virtual appliance, and four virtual ESXi hosts which host additional nested virtual machines for use in completing the lab exercises.
ControlCenter– ControlCenter is the virtual machine where you drive the lab and run the lab exercises. This system also runs the following services for the lab environment:
vCenter appliance – The VMware vCenter Server virtual appliance provides the central management and control for the nested vSphere servers.
vCenter Servers – The four VMware vSphere servers work in a clustered configuration and report in to the vCenter Server virtual appliance to run the nested virtual machines needed for this lab to function properly.
OpenFiler appliance – The OpenFiler appliance provides virtual storage to the virtual vSphere servers in order for them to be able to host the nested virtual machines.
vPod Router appliance – The router appliance is a custom-built appliance for our VMware Hands On Labs and other lab environments to route network traffic appropriately, both internal to the vPods as well as externally, when virtually wired for external access.
Nested virtual machines – The virtual machines nested within this vPod architecture are:
The lab takes you through three main modules.
View Install and Configure Module– This module is a prerequisite for both of the other two modules. It walks you through the installation and configuration of a connection server, the installation of the agent on a VDI desktop, and the installation and configuration of the client software on the endpoint.
View App Remoting Configuration– The application remoting module walks you through the initial configuration of Remote Desktop Services within a Microsoft Windows server in order to understand exactly what is needed for Horizon 6 with View application remoting. After you have completed the Remote Desktop Services configuration, this module walks you through installation and configuration of the Horizon 6 agent on the RDS hosts and the configuration and validation of RDS application pools and RDS desktop pools.
Cloud Pod Architecture– This module walks you through the installation, configuration, and validation of the global namespace features of View.
Many of you may not be aware how easy it is to navigate within the Hands On Labs with some of the various tools and functions available for listing lab topics and rearranging the interface.
Arranging the Console – To move the console around on the screen, you can find a control bar on the upper right side of the Web display. This allows you to use a full-screen display, dock the screen to the right or left side of the browser window, refresh the screen in case of latency, or toggle the screen between floating and docked.
Arranging the Lab Manual/Instructions– In addition to moving the console, you can also move, dock, undock, open the Table of Contents to jump to a specific section, or even split-screen the lab manual between your computer screen and your tablet of choice.
Sending Text to Console– You can also send text from your localsystem to the ControlCenter console by use of the Send Text option beneath the Console display. Just click the SEND TEXT button and the “Send text to console” window appears. Type or paste in what you wish to send to the ControlCenter console and click the SEND button.
To access this lab directly, visit the Lab Registration Form to get started!
We are excited to bring you this lab—the first lab released in 2014 and the first to be released in conjunction with a VMware product release! Moving forward, this lab will be updated for VMworld to include other modules such as Virtual SAN integration, troubleshooting, and much more!
For more information on VMware Hands On Labs, visit hol.vmware.com and sign up!
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http://m-h-a-c-k-e-r.persiangig.com/Black.Idc-Team/fluidgalleriesExploit/fluidgalleriesExploit.swf
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