IBM provides Shared Services for PepsiCo India

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IBM provides Shared Services for PepsiCo India

IBM is providing Finance and Administration Shared Services for PepsiCo India (PI) in order to help the food and beverage giant to focus on growth in the booming Indian consumer marketplace. In 2009, PepsiCo India and IBM signed a five-year business process services agreement. Under the terms of the agreement, IBM Global Process Services business will help PI centralize its financial processes across multiple plants, office locations and business units under a single shared services operation. The agreement covers Payments, Revenue and Reporting processes and will help PI enhance governance, drive standardization and simplification and create value through increased productivity.

Kimsuka Narasimhan, Chief Financial Officer, PepsiCo India, said, "India is one of the most important markets for PepsiCo. It is large and complex and the core objective of the finance function will be to partner with the business in strategic decision making and provide thought leadership without the additional distraction of managing routine transaction processing. We have chosen IBM to run our transaction and accounting processes. IBM will bring their tools and expertise and help PepsiCo enhance its governance while providing innovative solutions through superior analytics and productivity opportunities."

Darren Oberst, Vice-President, IBM Global Process Services, India, said, "This is a highly strategic project for both IBM in India and PepsiCo India and represents a great example of innovation being led by India. It 'reinvents' the Finance and Administration outsourcing value proposition from a traditional focus on labor arbitrage by moving work from global operations to India. Rather, this engagement looks at India-to-India outsourcing as a vehicle for enhancing process quality, process standardization, business model agility and creating a scalable platform for growth in one of PepsiCo's fastest growing markets in the world."

IBM offers end-to-end Finance and Administration solutions covering accounts payable processes, global expense reporting solutions (travel & expense processes), order-to-cash processes, payment systems solutions and record-to-report processes. These solutions help reduce the complexity of financial operations to make enterprises more scalable, agile and efficient.

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