User ID and password are invalid.try again?

Hi all,

If you get “User ID and password are invalid.try again?” when starting RTC you need to first check that you can login to database in the classic client.

Reason for the Error

Windows Login is not synchronized with Database.

 You are trying to connect a database which does not have your windows Login.

Resolution

Try to open database in Navision Classic Client with Windows Authentication.

If it fails open database with Database Authentication.

Click Tools, Security, Windows Login.

Create windows login, set a Role and Synchronize the Login.

Now try to connect Classic client with windows authentication.

If you are able to login then try to open Role Tailored client.

If you still get same error check the database name in CustomSettings.config file.

(c:\Program Files\Microsoft Dynamics NAV\60\Service\CustomSettings.config)

If it doesn’t to connect to the database start SQL server manager and verify that the windows user have permission to login and use the NAV database.

Thanks,

Saurav Dhyani