Nimsoft announces Strong Adoption in Asia-Pacific Region
Nimsoft has announced the strong adoption of Nimsoft Service Desk by customers across Asia-Pacific market.
"After evaluating many tools, we found that Nimsoft was a best in class solution for our clients. The wide range of devices and depth of monitoring impressed our team; and the smooth integration of Nimsoft Service Desk is invaluable for providing our clients a seamless monitoring and ticket management service. This is a beginning of a great relationship between Nimsoft and Olive," said Pravin Mohite, CEO Olive Solutions.
Nimsoft Service Desk users can access a wide range of capabilities through a self-service portal. The portal allows users to submit change requests, request services, report incidents, and leverage a knowledge management engine to solve common problems immediately.
"Many IT organizations in the Asia-Pacific region are being called upon to support more users with more services in increasingly complex computing environments. The broad and rapid uptake of Nimsoft Service Desk by these organizations clearly demonstrates that we are offering them the exact software solution they need to successfully achieve their efficiency and response-time objectives in these challenging times," said Chris O'Malley, CEO, Nimsoft.
"Asia Pacific has the largest and fastest growing population of cloud connected consumers. The growth potential of the region is driving the adoption of cloud services and the demand for robust solutions to management cloud infrastructure. The adoption of Nimsoft Service Desk in Asia Pacific reflects this trend, and is part of our comprehensive unified management solution addressing the needs of this market development," said Lionel Lim, President, Asia Pacific, CA Technologies.
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