MTN extends its managed services agreement with Ericsson
MTN has announced the extension of its managed services agreement with Ericsson for its Ghana operations. This announcement marks the extension of the first managed services contract between Ericsson and MTN, originally signed in 2009 in connection to the rollout of MTN's 3G network in Ghana. Under the extension, Ericsson is responsible for network operations, field maintenance and optimization.
MTN is believed to retain full ownership of the network and responsibility for its strategic direction, while Ericsson will manage the network operations, optimization and field maintenance for MTN's 3Gsites.
Jon Hoffmann, Chief Technical officer, MTN Ghana said, "Our first two years together achieved the results we were hoping for: we could focus on subscriber growth, and Ericsson delivered network reliability and efficiencies."
Valter D`Avino, Head, Managed Services Ericsson said, "MTN and Ericsson collaborate in many areas across this and other regions for several years now and in Ghana we are especially pleased to have been part of the journey towards 10 million subscribers. With Ericsson continuing to run the operations of the network, MTN will be able to dedicate even more time and focus on delivering innovative products and services relevant to the needs of their customers."
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