Dell offers 24x7 Premium Phone Support

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

 

Dell has launched its Premium Phone Support on their consumer line of products. The service offers 24x7 phone support on operating system and common software applications and also provides support on printer set-up, wired & wireless network device installation, data backup support.

Mahesh Bhalla, Executive Director & General Manager, Consumer & Small Business, Dell India, said, "We believe customer support is an extremely vital touch point which creates great experience and drives loyalty. Time and productivity are two key concerns that customers have and being able to receive support for their computer issues at their convenience is a great asset. To enable this, we are now offering support 24x7 via phone, chat or e-mail through Dell Premium Phone Support."

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