GIGABYTE expands Its Base

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

 

GIGABYTE has recently opened its Exclusive Service Centers in Kolkata (West Bengal) and Kochi (Kerala), while its New Delhi center is scheduled to be inaugurated shortly. GIGABYTE’s service partner, Accel Frontline, will also provide manpower support for the centers’ activities.

The centers will cover every aspect involved in providing after-sales services. While high-end BGA machines and skilled engineers (including those from Taiwan), will take care of motherboard repairs even up to Level 4, the centers will also be equipped with buffer stock to facilitate Across the Table Replacement (ATR). In addition to the space, the company has also invested in the fixed costs involved.

Sunil Grewal, Sales Director - India, GIGABYTE Technology (India), said, “After-sales service has always been a major focus area for GIGABYTE India, and we are consistently striving not only to meet, but also exceed, customer satisfaction and demands. Having our own Service Centers at different regions, capable of providing a ‘complete’ service solution, for end-users and channel partners based in these regions, was like a dream project for us, and which also involves a huge investment. We are really delighted that most of our planned centers are now open, and we are sure, our customers will feel the same whenever they approach us for services.” 

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