SAP to improve Citizen Services in Shillong

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

 

SAP India, as part of its CSR activities, has taken an initiative to improve citizen services and village administration in the Shillong region by deploying a Cloud-based e-governance solution.This is an extension of a similar model that SAP pioneered with the SODA village in Rajasthan. In order to ensure transformation at the grassroots, SAP has collaborated with the Rajiv Gandhi Indian Institute of Management–Shillong (RGIIM-S) for this project.

“Contributing to the development of rural India is a major focus of SAP’s CSR initiatives. By collaborating with RGIIM-S, We are striving to make village administration more effective, transparent and accountable in delivering citizen services. We intend to effectively use our expertise in the North East region and create a scalable model to go to the 600,000 similar villages across India,” said Peter Gartenberg, Managing Director, SAP India.

As a part of the project, SAP will automate several operational areas and will also facilitate trained resources to operate the solution, and provide its expertise during the course of the project. RGIIM-S will provide SAP with the necessary advisory support to gain understanding of the local environment, help identify project sites and liaison with local administration bodies where required.

The project will be initiated at the semi-urban localities of Mawlai Nonglum and Mawdatbaki, and will subsequently be rolled out to a village Dorbar jointly identified by SAP and RGIIM-S.

Prof Keya Sengupta, Director, RGIIM-S, said, “We are pleased to collaborate with SAP on this initiative, and will support this by way of advising SAP on the local aspects through RGIIM-S Centre for Development for the North East Region (CEDNER).”

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