EDIMAX claims to achieve 90% Customer Satisfaction

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

 

EDIMAX Technology claims to have achieved 90% customer satisfaction with the turnaround time (TAT) reducing to 3 days for all its product replacements. Edimax trains all its partners periodically with L1 service programmes to ensure and achieve increased customer satisfaction. 

Edimax Technology provides telephonic, e-mail and remote installation support for faster servicing in case of minor issues. Edimax partners will ensure that they provide the required L1 support to all the Edimax customers in their region. In case of product replacements, all partners ensure replacements to be made in 3–5 days....See More