Cognizant tops Client Satisfaction Rankings

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

 

Cognizant(NYSE) has announced that it has topped the client satisfaction and relationship rankings in KPMG’s Outsourcing 2012 study of service provider performance across Europe. In addition, the company secured top scores on several key performance indicators such as innovation, knowledge transition and governance.

The independent study evaluated 22 European IT service providers based on an assessment of more than 2,900 client-provider relationships. As part of the study, CFOs, CIOs or their direct reports at some 1,100 of the top IT spending organizations in Western Europe were interviewed.

“Our top client satisfaction ranking across Europe in the KPMG study is a testament to our client-first culture that is at the heart of our differentiated business model and unique value proposition,” said Rajeev Mehta, Group Chief Executive, Industries and Markets, Cognizant.....See More