Dell and Emerson team up for Improved Management Services

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

 

Dell(NYSE:DELL) has announced the IT Facility Management Services for Emerson Indiawhich will help Emerson to increase manageability and reliability among its user base and has helped the team by enhancing IT operations. Emerson chose Dell’s solution and support to help manage their end-user computing, regularize their process improvement and achieve higher user satisfaction. 

Dell has helped Emerson in implementing a single point of accountability, offered control over multi-vendor end-user computing environments, delivered flexibility and scalability that helped in reducing the total cost of IT operations. Dell will also support Emerson to provide additional benefit to its dispatch service for reducing the downtime resulting in improved customer satisfaction as well as regularize the process improvements with the help of the in-house processes and ITIL-based tool. Dell has also provided server support for Emerson. 

Parag Karhadkar, Senior Manager - Corporate IT, Emerson India, said, “The Dell team has worked hand in hand with our team to carefully understand our requirement and quality solution to our needs. Dell’s solutions have improved our day-to-day IT operations and have enhanced our infrastructure support. This has resulted in higher customer satisfaction, productive transactions and efficient performance.”

Suraj Sabberwal, General Manager, G500 Business, Dell India, said, “We provided deployment.....See More