GIGABYTE to augment Post-Sales Service in India
VARINDIA- INDIA'S FRONTLINE IT MAGAZINE
In order to ensure support to both customers and channel partners, GIGABYTE Technology (India) has moved its Toll-Free Helpline Number (1800-22-0966) in-house. As a result, the company has removed its previous helpline number which was outsourced to its national service partner, Accel Frontline.
This in-house Toll-Free number is operational from 9.30 am to 6.30 pm, Monday to Friday, with the exception of national and public holidays. It is open to any kind of pre-sales and post-sales queries regarding GIGABYTE motherboards, including service and technical support.
Sunil Grewal, Sales Director - India, GIGABYTE Technology, said, "We are excited to launch this initiative in today's time when an increasing number of end-users, and even channel partners prefer direct interaction with vendor companies before deciding on their course of action, or taking a final decision. By moving our toll-free number in-house, we get an ideal opportunity to interact directly with them, know their pulse better, which in turn will help us take our service quality to the next level......See More
This in-house Toll-Free number is operational from 9.30 am to 6.30 pm, Monday to Friday, with the exception of national and public holidays. It is open to any kind of pre-sales and post-sales queries regarding GIGABYTE motherboards, including service and technical support.
Sunil Grewal, Sales Director - India, GIGABYTE Technology, said, "We are excited to launch this initiative in today's time when an increasing number of end-users, and even channel partners prefer direct interaction with vendor companies before deciding on their course of action, or taking a final decision. By moving our toll-free number in-house, we get an ideal opportunity to interact directly with them, know their pulse better, which in turn will help us take our service quality to the next level......See More