SAP redefines Navigation and Decision-Making with New Solution

VARINDIA- INDIA'S FRONTLINE IT MAGAZINE

 

SAP AG(NYSE:SAP) has announced SAP Enterprise Support value maps. Delivered via the SAP Enterprise Support Academy programme, the value maps are an intelligent, innovation selection mechanism to support customers in finding the right services and tools.

SAP Enterprise Support offers the foundation to implement, operate and innovate better through collaboration, empowerment and automation. The value maps provide guidance for selecting the right offering at the right time, and for the individual customer situation. They help customers to best implement and leverage automation and analysis capabilities of the SAP Solution Manager application management solution to improve IT operations efficiency.

“Value maps provide a clear answer to questions customers have on effort and outcome in their individual business situations. Through integration with SAP Enterprise Support Academy, we created a comprehensive and collaborative offering that supports our customers to get the most from their investment in SAP Enterprise Support,” said Michael Rieder, Sr. Vice-President & Head of SAP Active Global Support EMEA, SAP AG.

The value maps have been rolled out via the SAP Enterprise Support Academy programme, a dedicated portal with flexible entry points and aggregated views on learning assets and services content combining training, support and deployment of best practices. The programme is a deliverable of SAP Enterprise Support that does not involve additional cost. It can be accessed in terms of business roles........See More