VMware Support Insider: Top 20 Articles for January 2014

Here is our Top 20 KB list for January 2014. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article.

1. ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing and E1000DevRx (2059053)


2. Unable to delete the virtual machine snapshot due to locked files (2017072)


3. Downloading and installing VMware Fusion (2014097)


4. Collecting diagnostic information for VMware ESX/ESXi using the vSphere Client (653)


5. Installing async drivers on ESXi 5.0, 5.1, and 5.5 (2005205)


6. Determining Network/Storage firmware and driver version in ESXi/ESX 4.x and ESXi 5.x (1027206)


7. Re-pointing and re-registering VMware vCenter Server 5.1 / 5.5 and components (2033620)


8. Installing Windows in a virtual machine using VMware Fusion Easy Install (1011677)


9. Purging old data from the database used by VMware vCenter Server 4.x and 5.x (1025914)


10. Upgrading to vCenter Server 5.5 best practices (2053132)


11. Broadcom 5719/5720 NICs using tg3 driver become unresponsive and stop traffic in vSphere (2035701)


12. Investigating virtual machine file locks on ESXi/ESX (10051)


13. Collecting diagnostic information for VMware products (1008524)


14. Installing or upgrading to ESXi 5.5 best practices (2052329)


15. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager and Horizon View (1008658)


16. Troubleshooting Fusion virtual machine performance issues (1015676)


17. Resetting the VMware vCenter Server 5.x Inventory Service database (2042200)


18. Installing vCenter Server 5.5 best practices (2052334)


19. Unmounting a LUN or detaching a datastore/storage device from multiple ESXi 5.x hosts (2004605)


20. Understanding virtual machine snapshots in VMware ESXi and ESX (1015180)

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