Bugtraq: [security bulletin] HPSBGN03618 rev.1 - HPE Service Manager remote Denial of Service (DoS), Disclosure of Information, Unauthorized Read Access to Files, Server Side Request Forgery
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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c05167176
Version: 1
HPSBGN03618 rev.1 - HPE Service Manager remote Denial of Service (DoS),
Disclosure of Information, Unauthorized Read Access to Files, Server Side
Request Forgery
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2016-06-08
Last Updated: 2016-06-08
Potential Security Impact: Remote Denial of Service (DoS), Disclosure of
Sensitive Information, Unauthorized Read Access to Files, Server-Side Request
Forgery (SSRF)
Source: Hewlett Packard Enterprise, Product Security Response Team
VULNERABILITY SUMMARY
Potential vulnerabilities have been identified in HPE Service Manager. These
vulnerabilities could be remotely exploited to allow disclosure of
information, unauthorized read access to files and server side request
forgery.
References:
CVE-2016-4371
PSRT110006
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager Software 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, 9.40, 9.41
Server, Web Client, Windows Client, Service Request Catalog, Mobility
BACKGROUND
CVSS 2.0 Base Metrics
===========================================================
Reference Base Vector Base Score
CVE-2016-4371 (AV:N/AC:M/Au:S/C:P/I:P/A:N) 4.9
===========================================================
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
Acknowledgement: The Hewlett-Packard Company thanks Markus Wulftange of Code
White GmbH for reporting this vulnerability to security-alert (at) hpe (dot) com. [email concealed]
RESOLUTION
HPE has made the following mitigation information available to resolve the
vulnerability for the impacted versions of HPE Service Manager:
For versions 9.30, 9.31, 9.32, 9.33, 9.34: Upgrade to SM 9.35.P4
(recommended) or SM 9.34.P5
SM9.35 P4 package,
SM 9.35 Mobility 9.35.4000 p4:
http://ift.tt/1UfHjW6
SM 9.35 ServiceRequestCatalog 9.35.0015 p4:
http://ift.tt/1PhFFxA
SM 9.35 AIX Server 9.35.4001 p4:
http://ift.tt/1UfHmkP
SM 9.35 HP Itanium Server 9.35.4001 p4:
http://ift.tt/1PhG8Qn
SM 9.35 HP Itanium Server for Oracle 12c 9.35.4001 p4:
http://ift.tt/1UfHmB8
SM 9.35 Linux Server 9.35.4001 p4:
http://ift.tt/1PhGma8
SM 9.35 Solaris Server 9.35.4001 p4:
http://ift.tt/1UfHcKj
SM 9.35 Windows Server 9.35.4001 p4:
http://ift.tt/1PhGdnh
SM 9.35 Webtier 9.35.4001 p4:
http://ift.tt/1UfHuR7
SM 9.35 Windows Client 9.35.4001 p4:
http://ift.tt/1PhG5E1
SM 9.34.P5 package, AIX Server 9.34.5003 p5:
http://ift.tt/1UfHn8i
HP Itanium Server 9.34.5003 p5:
http://ift.tt/1PhFRgb
Linux Server 9.34.5003 p5:
http://ift.tt/1UfHmRQ
Solaris Server 9.34.5003 p5:
http://ift.tt/1PhFEtr
Windows Server 9.34.5003 p5:
http://ift.tt/1UfHtg1
Webtier 9.34.5003 p5:
http://ift.tt/1PhG7vN
Windows Client 9.34.5003 p5:
http://ift.tt/1UfH3Xg
ServiceRequestCatalog 9.34.0011 p5:
http://ift.tt/1PhFOkG
Mobility 9.34.5001 p5:
http://ift.tt/1UfHIru
For version 9.35: Upgrade to SM 9.35.P4
SM9.35 P4 package,
SM 9.35 Mobility 9.35.4000 p4:
http://ift.tt/1UfHjW6
SM 9.35 ServiceRequestCatalog 9.35.0015 p4:
http://ift.tt/1PhFFxA
SM 9.35 AIX Server 9.35.4001 p4:
http://ift.tt/1UfHmkP
SM 9.35 HP Itanium Server 9.35.4001 p4:
http://ift.tt/1PhG8Qn
SM 9.35 HP Itanium Server for Oracle 12c 9.35.4001 p4:
http://ift.tt/1UfHmB8
SM 9.35 Linux Server 9.35.4001 p4:
http://ift.tt/1PhGma8
SM 9.35 Solaris Server 9.35.4001 p4:
http://ift.tt/1UfHcKj
SM 9.35 Windows Server 9.35.4001 p4:
< http://ift.tt/1PhGdnh
SM 9.35 Webtier 9.35.4001 p4:
< http://ift.tt/1UfHuR7
SM 9.35 Windows Client 9.35.4001 p4:
<
http://ift.tt/1PhG5E1
For versions 9.40, 9.41: Upgrade to SM 9.41.P3
SM9.41.P3 package,
Service Manager 9.41.3016 p3 - Server for AIX:
http://ift.tt/1PhFzpF
Service Manager 9.41.3016 p3 - Server for HP-UX/IA:
http://ift.tt/1UfHAs7
Service Manager 9.41.3016 p3 - Server for Linux:
http://ift.tt/1PhGc2H
Service Manager 9.41.3016 p3 - Server for Solaris:
http://ift.tt/1UfHnVQ
Service Manager 9.41.3016 p3 - Server for Windows:
http://ift.tt/1PhGIgQ
Service Manager 9.41.3016 p3 - Web Tier:
http://ift.tt/1UfH4dM
Service Manager 9.41.0039 p3 ServiceRequestCatalog:
http://ift.tt/1PhFTEQ
Service Manager 9.41.3016 p3 - Windows Client:
http://ift.tt/1UfHfFZ
Service Manager 9.41.3000 p3 Mobility:
http://ift.tt/1PhG2YW
HISTORY
Version:1 (rev.1) - 8 June 2016 Initial release
Third Party Security Patches: Third party security patches that are to be
installed on systems running Hewlett Packard Enterprise (HPE) software
products should be applied in accordance with the customer's patch management
policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HPE Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert (at) hpe (dot) com. [email concealed]
Report: To report a potential security vulnerability with any HPE supported
product, send Email to: security-alert (at) hpe (dot) com [email concealed]
Subscribe: To initiate a subscription to receive future HPE Security Bulletin
alerts via Email: http://ift.tt/1UOEP1B
Security Bulletin Archive: A list of recently released Security Bulletins is
available here: http://ift.tt/1UOER9M
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HPE General Software
HF = HPE Hardware and Firmware
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PV = ProCurve
ST = Storage Software
UX = HP-UX
Copyright 2016 Hewlett Packard Enterprise
Hewlett Packard Enterprise shall not be liable for technical or editorial
errors or omissions contained herein. The information provided is provided
"as is" without warranty of any kind. To the extent permitted by law, neither
HP or its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice. Hewlett
Packard Enterprise and the names of Hewlett Packard Enterprise products
referenced herein are trademarks of Hewlett Packard Enterprise in the United
States and other countries. Other product and company names mentioned herein
may be trademarks of their respective owners.
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