Amdocs introduces Amdocs Optima for mid-sized enterprises

Amdocs, the leading provider of customer experience solutions, announced Amdocs Optima, a new digital customer management and commerce platform for mid-sized enterprises.

Designed for mid-sized communication businesses and digital enterprises of all sizes to monetize any product or service, Amdocs Optima supports the entire business lifecycle, from order to cash, and can be deployed on premise or in the cloud.

Amdocs Optima allows service providers to quickly enter a new vertical, line of business or geography, offering sophisticated revenue management capabilities to support pre- and post-paid customers and any B2B model, across all channels.

The new platform consolidates and expands on Amdocs’ offerings for mid-sized communication businesses, mobile virtual network operators (MVNOs) and digital enterprises,
including acquired products, and introduces a unifying business integration layer and a sophisticated user interface with a common, cloud-based architecture....Read More