The 2018 guide to B2B Sales, Part 1: Demand gen and demand capture
If you’ve ever made the switch from B2C or ecommerce to B2B marketing, you know there’s a world of difference.
B2B offerings are generally much more expensive, with a very long lead-to-close time, and marketing needs to be addressed in a different and strategic manner.
In B2B marketing, you must reach users at every point of the funnel – and keep educating them in stages along the way.
Through a series of blogs, I will discuss strategies for how to generate demand, drive qualified leads, master content delivery, and essentially close the sales loop via paid media. In part 1 of this series, we’ll talk about how to generate new demand and capitalize on the intent that already exists.
Let’s jump in.
Use both search and social to get in front of the right audiences
You’ve got more than a few powerful levers to pull to get in front of qualified buyers. I recommend you start with your two biggest: paid social and paid search.
Paid social allows you to get in front of relevant audiences and let them know you and your product/service exist. This is a demand generation play – reach highly targeted audiences who would likely purchase your product/service, educate them on your brand/product/service, and ideally drive them to your site to push them into the funnel.
Paid search capitalizes on the intent that already exists. People are searching for what you have to offer, so leverage paid search to ensure you are capturing that interest.
Paid social strategy
For paid social, I would recommend the following channels and strategies:
- Make use of lookalike targeting! Take your customer list and, rather than uploading the entire list, segment your top (highest-LTV) customers and create lookalikes based on that group.
- Use Facebook’s native targeting capabilities to segment and address audiences based on different titles, companies they are employed with, etc.
- Use 3rd-party data companies (e.g. Axciom and Datalogix), which allow you to target businesses of different sizes, specific roles, decision makers, etc.
With LinkedIn, you are able to truly hone in on your target audience by leveraging a mix of the right industries, functions within those industries, seniority type, and company size. LinkedIn’s CPCs are considerably higher than those of other channels, so you must be willing to pay a premium price for the first click to bring the user onto your site – this way you can introduce them to your brand and educate them on your offerings.
After the leads are in your funnel, you can market to them through other channels, significantly cheaper channels to push them through the funnel (which we’ll address in another post).
Twitter is another great social platform to find relevant audiences. Although volume is not as large as that of the other platforms, you can still leverage some of their targeting capabilities to get in front of the right eyes.
- Lookalikes: very similar to the strategy used on Facebook
- Targeting by followers:
- Build out conquesting campaigns to target users following your competitors
- Target followers of industry thought leaders and publications
Paid search strategy
Paid search is expensive – but extremely effective. Users looking for your brand, product, or service are already exhibiting intent that positions them closer to sale, so these are users you must target.
Our paid search strategy at 3Q has two main components. The first is to implement the Alpha Beta campaign structure, based on single-keyword ad groups and a mixture of negative, exact, and broad match that allows you to capture and control your top keywords while testing new keywords. If you need a refresher on how the Alpha Beta campaign structure works, a quick Google search should help fill you in.
The second is to develop competitor conquesting campaigns that capitalize on the intent that our competitors have built. Note: if your competitors are bidding effectively on their own brand terms, you’ll likely pay a pretty penny to compete, but it can be a very effective shortcut.
Use landing pages strategically
For both paid search and paid social, it is crucial to segment the audiences and keywords appropriately to be able to send these different audiences and appropriate keywords to the most relevant landing page/piece of content.
For prospecting campaigns, you need to get a sense of what each audience is looking for and serve them content that not only gives them an overview of what your business is at a high level, but also offers them value and true insight into your business – this may be a whitepaper, a demo, etc.
Think about the keyword or the type of audience you are targeting. For example, if you’re targeting audiences from specific industries (e.g. finance, retail, food and restaurant, etc.), send them to landing pages specific to that industry if available.
If you’re targeting more senior-level executives, think about the right content to deliver to them, something more high-level discussing key impacts to the business, value props, etc., that your service or offering would bring. If you’re targeting those whose job this would directly impact, highlight the more technical specifics.
The goal is to truly cater content towards the individuals you are targeting; this will make the clicks you’re driving much more effective.
Stay tuned for part 2 of this series, in which I’ll discuss building audiences, smart segmentation, and leveraging the right content for mid-funnel remarketing and your overall nurture.
source https://searchenginewatch.com/2018/01/11/the-2018-guide-to-b2b-sales-part-1-demand-gen-and-demand-capture/