Achieve Inbox 0 To Increase 100% Team Efficiency
Founders and CEOs are always short on time, and their plates will never be cleared. But in order to succeed long-term, all leaders have to decide on strategic things they cannot let slip. These bottom lines form the rituals that help leaders make key decisions to help their teams get work done. It’s proven time and again that founders like Bill Gates and Mark Zuckerberg need to have a ‘superhuman’ work ethic[1] to stay on top of their businesses.
Whether it’s wearing the same clothes like Obama, Zuckerberg, and the late Steve Jobs does, or setting fixed times to finish all your tasks, having an anchor ritual is key. When leading a company, a leader’s most critical role is decision making. You do not want to become the bottleneck[2] that’s holding your awesome team members back.
To help your business grow, you must achieve inbox 0. By ensuring that you’ve addressed all messages at the end of the day, your team will be able to hit the ground running tomorrow. Below are the ways I do it.
Turn off all notifications
First, turn off all your notifications. The cost of task switching[3] can break your train of thought and becomes a complete diversion. As tempting as it is to think that you must pick up those phone calls or respond to a direct message, don’t. Instead, by creating a response time buffer to protects your focus. You are giving yourself the space to return to only the important items later on. Read here to see why multi tasking isn’t as good as you thought it would be.
Set times to check messages
Give yourself two or three fixed times throughout the day to clean your inbox and other apps such as Slack, Hipchat, Pipedrive for sales and even Git if you are technical. By giving yourself a block of time to respond to messages, you are also giving more time to give thoughtful responses. Messages often fall into the problem solving or planning[4] type of work that is a different mindset from procedural tasks.
Use Automation tools so nothing slips through
Use a tool to help you collect all your messages in one place, such as Franz. Even more simply, bookmark all your messaging platforms (e-mail, Whatsapp, Trello, Asana, Missive, or Pipedrive) in one browser folder and open them all at once. Automate tasks like these so that you don’t have to spend time thinking about which platforms or channels to check every day.
Don’t give yourself tomorrow
“I’ll check that message tomorrow” is a luxury you can never allow yourself. That one message will quickly become two, three, and a hopeless pile by the end of the week. Productivity is the mentality of holding yourself to a standard. If you are staying up too late to clear your inbox, think about optimizing your schedule in other ways. For example, can you delegate some decision making tasks to team leads? Another way is to rearrange your social schedule or finding the most optimal times during the day to work on different tasks.
Give yourself a basic Yes / No question
Finally, learn to prioritize instantly by screening messages with a yes/no question. When scanning a notification, ask yourself: will this take less than 2 minutes to address? If yes, clear it now to reduce your task list. If it will take longer, then create an item on your favorite to-do app. Also consider importance and urgency. Is someone dependent on your answer? If yes, and your response only takes one line, then provide an answer to allow your colleague to continue their work.
As a leader, your responses are essential to guiding your company. By doing small behavioural changes, you can achieve inbox 0 by screening message priorities and scheduling dedicated time slots to respond.
Reference
| [1] | ^ | Business Insider: The unorthodox productivity hacks of Elon Musk, Bill Gates, and Mark Zuckerberg |
| [2] | ^ | Medium: How I attracted awesome team members as an introverted founder |
| [3] | ^ | Fast Company: Worker, Interrupted: The Cost of Task Switching |
| [4] | ^ | 99u: The 5 Types of Work That Fill Your Day |
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