EMC Customer Support Services now in 100 Cities
EMC has now expanded its customer support services to cover 100 cities across India, a significant milestone for the company that has rapidly grown its customer base for its information infrastructure products.
Thiruvallur in Tamil Nadu will become the 100th city to offer EMC customer support services as part of the company's commitment to local customers who will now receive support in a timely manner, as and when needed. EMC's on-location support services in 100 cities in India include installation, implementation, maintaining uptime and troubleshooting.
All of EMC's products are architected and designed and implemented with dial-home functionality, enabling EMC's support team to address any potential hardware or software faults without impacting functionality and ensuring business continuity.
Manoj Chugh, President, EMC India and SAARC, said, "The information storage industry has seen a three-fold growth in India in the last decade. This is a direct result of the digital information explosion under way."
EMC today has over 1,930 customers in the enterprise and mid-market segments in India. Verticals that are harnessing the power and efficiency of EMC products, solutions and services in India include Government, BFSI, Telecom, IT/ITeS, manufacturing, among others. With more than 5,000 EMC technical and field experts serving customers in more than 60 countries, EMC has experienced professionals with expertise in supporting complex information infrastructures.
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