HP offers Cloud Service for Microsoft Dynamics CRM
HP Enterprise Services has announced a new service to help clients improve their customer experience by deploying their customer relationship management (CRM) application via a secure, virtual private cloud.
The initial time needed to deploy a CRM solution can be significant, impacting both return on investment and the time to benefit. Additionally, managing an existing CRM installation can be complex and expensive, when it includes the cost of provisioning, supporting, upgrading and growing the underlying infrastructure.
A comprehensive, easy-to-use CRM application in the cloud provides a flexible, cost-effective alternative to an on-premises implementation on client infrastructure or hosting it in a secure HP commercial data center. The new HP Enterprise Cloud Services for Microsoft Dynamics CRM offers Microsoft's leading CRM software suite, Microsoft Dynamics CRM, as a cloud service. With this service, enterprises can use a virtual private cloud to enhance customer and constituent relationships without the capital investment or burden of procuring and deploying the application.
HP Enterprise Cloud Services for Microsoft Dynamics CRM provides the benefits of a cloud-based model combined with HP's more than 30 years of experience in operating and managing worldwide contact centers for clients in all industries. HP also has decades of experience in managing hosted data centers for clients, helping to ensure performance, quality of service, availability and business continuity.
"Today, we live in an instant-on world, and the expectations from customers and citizens have gone from days and months to seconds," said Marshal Correia, Director, Enterprise Services, HP India. "HP Enterprise Cloud Services for Microsoft Dynamics CRM brings together HP's experience in cloud, contact centers, applications management, data center outsourcing and CRM systems to create a flexible solution that delivers the end-user experience and quality of service required by the most demanding enterprises."
Part of HP’s Hybrid Delivery, HP Enterprise Cloud Services for Microsoft Dynamics CRM is a key solution in helping clients become an Instant-On Enterprise. HP Hybrid Delivery helps clients build, manage and consume services using the right delivery model for them.
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