Indian Railways to roll out new e-Ticketing Service
Indian Railways is all set to roll out its own e-ticketing service, which will have no room for travel agents and will be reserved for individual users. Travel agents in the IRCTC service have been accused of blocking tickets to sell them at a premium. Public resentment has also led the Railways to bar travel agents from booking tatkal tickets during peak hours on the IRCTC portal.
Under the new railway e-ticketing service, individual customers would need to register themselves for the first time for availing the services. The registration will be free of charge.
A maximum of eight transactions per user ID per month will be allowed in the beginning, the official said, adding the service charges levied will be Rs.5 per ticket for sleeper class and Rs.10 per ticket for all other classes. IRCTS charges Rs.10 per ticket for sleeper class and Rs.20 per ticket for all other classes.
The new service will be available on its web portal www.indianrailways.gov.in. Its launch will be announced after the necessary clearance for payment gateway transaction. The service will be available from 12.30 am to 11.30 pm.
"The project was sanctioned with a view to consolidating all the services and information on a single-window interface for public," the official said.
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