The Developer’s Guide to Supporting Your Themes

Thank you to everyone who joined me yesterday for a remote workshop, in which I shared tips for supporting WordPress themes. Participants attended from around the world, and folks asked some great questions afterwards. The presentation was recorded, and the video, slides, and notes are below. This session was the first in a planned series born at the 2017 Community Summit, with the goal to share best practices for support across the WordPress world. Stay tuned for updates on future workshops.
Video (38 min.)
Slides
1 – Welcome to The Developer’s Guide to Supporting Your Themes
2 – I’m Kathryn Presner, and I’m a Happiness Engineer on the Theme Team at Automattic. I help people with theme questions on both WordPress.com and self-hosted sites – troubleshooting when there’s a problem, reproducing and reporting bugs, and customizing their sites to look and work how they want, whether through custom CSS or a child theme.
3 – I support over 100 themes on WordPress.org and over 300 free and premium themes on WordPress.com.
Do any of you enjoy doing theme support? Do you think of it as a necessary evil? I’ll give you tips on how to handle
Source: https://managewp.org/articles/15980/the-developer-s-guide-to-supporting-your-themes

source https://williechiu40.wordpress.com/2018/07/02/the-developers-guide-to-supporting-your-themes-2/